Privacy Policy

Effective November 4, 2026.

What we collect

Information you submit in a form (name, phone, email, city, ZIP, timeline, your request) and basic usage data.

How we use it

To answer your request and, when you ask for help, to pass it to TheBayPros so one matched provider can contact you.

Who we share it with

Pinellas Water Damage Help, operated by Novita Way LLC, does not sell your personal information. We share the details of your request only with TheBayPros and the one provider matched to it. Information sharing with subcontractors in support services, such as customer service, is permitted. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

Text messages

If you check the consent box, TheBayPros may text you only about your own request. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help.

Who we are

Pinellas Water Damage Help is operated by Novita Way LLC, St. Petersburg, Florida. Contact: hello@mail.thebaypros.com